Complete Property Services.
Fully Managed.
Serving London & Surrey since 2014
We manage refurbishment, maintenance and improvement projects from start to finish — with fixed pricing, clear communication and full coordination across all trades.
Built on family values. Delivered with Professional excellence
12+
Years in London
850+
Homes transformed
4.9
Client rating
WHAT WE DO
Services That Make Your Home Shine
From a fresh coat of paint to a complete property refurbishment, we bring the same level of care, precision, and attention to detail to every project, regardless of size.
Full property refurbishment
Fully managed from start to finish, with fixed pricing and clear communication.
Office Refurbishment
Delivered with minimal disruption, including weekend and fast-turnaround works.
Property Maintenance
Responsive, well-organised maintenance for homeowners, landlords and businesses.
WHAT CLIENTS SAY
London Homes. Happy Families.
Don’t just take our word for it — here’s what our clients across London have to say.
Maya Newman
Southfields
★ ★ ★ ★ ★
“We were happy with the work of decorating and wiring that Rus did in our place, he worked fast and we are satisfied with how it turned out …
Suneet Saraon
Wimbledon Park
★ ★ ★ ★ ★
“We were provided with excellent advice and service. Rus was full of suggestions and advice. Lucky to have the work done very quickly and timely as well.”
Lina
Office Administrator, PE firm
★ ★ ★ ★ ★
“My company switched from a big maintenance service provider to Smart Maintenance at the beginning of 2016 and so far we are really happy with them …
Ready to Transform Your Home or Office?
Tell us what you need – we’ll arrange a site visit, understand your requirements, and provide a clear, fixed-price quote.
Tel. 020 3601 2356
Mob. 074 1568 2276
Frequently asked questions
What areas do you cover?
We provide refurbishment, renovation and property maintenance services across Central London, South West London, Surrey and surrounding areas. Our main service areas include Mayfair, Marylebone, Fitzrovia, Westminster, Kensington, Chelsea, Richmond, Wimbledon, Wandsworth, Clapham, Oxshott, Esher, Cobham, Weybridge and Virginia Water. If your property is outside these areas, please get in touch – we are happy to consider projects in other locations depending on the scope and size of the work.
Are you fully insured?
Yes – Public liability (indemnity up to £2,000,000) and Employers’ liability covering the team (indemnity up to £10,000,000).
Do you offer workmanship guarantees?
Yes. We stand behind the quality of our work and provide a workmanship guarantee on all completed projects. The guarantee period depends on the type and scope of work carried out. Products and materials supplied by us are also covered by the relevant manufacturer’s warranty.
What does a full property refurbishment include?
A full property refurbishment covers every trade required to take a property from its current condition to a fully finished, move-in ready state. This includes strip-out and clearance, structural works if required, full rewiring, replumbing, kitchen and bathroom installation, plastering, flooring, carpentry, and decoration.
How long does a full refurbishment take?
A flat refurbishment typically takes 6-14 weeks on site; a full house refurbishment 12-24 weeks. Projects with structural changes or period complications may run longer. We provide a firm timeline in your quote.
Do I need to vacate during the work?
For a full refurbishment involving rewiring, replumbing, or kitchen and bathroom strip-out, vacating is recommended. It allows work to proceed faster and at lower cost. We advise on this at the survey stage.
Can you supply materials and fixtures?
Yes. We can work with client-supplied materials or manage the sourcing and procurement of kitchens, bathrooms, flooring, fixtures, and finishing materials through our trusted supplier network. We hold trade accounts with several established suppliers, allowing us to access trade discounts that can typically save our clients 15-25% compared with standard retail prices.
Do I need planning permission?
Most internal refurbishment works, such as rewiring, replumbing, kitchen and bathroom renovations, and decorating, do not usually require planning permission. However, certain structural alterations, extensions and loft conversions may require planning permission and/or Building Regulations approval.
Listed buildings and properties within conservation areas may also be subject to additional requirements. We can identify any potential requirements during the initial survey and advise you on the appropriate next steps.
Will I have a dedicated project manager?
Yes. Every refurbishment project is managed through a single point of contact who oversees scheduling, coordination of trades, quality control, and communication throughout the project.
Do you offer fixed-price contracts?
Yes. Following an assessment of the works, we provide a detailed, itemised written estimate setting out the agreed scope, costs and relevant materials. We aim to provide clear and transparent pricing from the outset, with no unexpected extras. If you request changes or additional works during the project, these will be discussed, priced and agreed with you before proceeding. Where unforeseen issues are discovered that could not reasonably have been identified before the works began, we will explain the situation and agree any additional costs with you before carrying out the affected work.
What payment methods do you accept?
Bank transfer (BACS) only. Payment terms can be found in our T&C’s at the bottom of this page.
Accredited member
Proud member of the Federation of Master Builders
Smart Maintenance+ is vetted and approved by the FMB — the UK’s largest trade association for the construction industry